bedbaj Privacy Policy
Your personal information is completely safe with us. This policy clearly explains how bedbaj collects, uses, and protects your information.
Introduction and Scope
bedbaj ("we", "our") is a trusted online betting and casino platform in Bangladesh. By visiting our website bedbaj.cam or using our services, you are considered to have agreed to the terms of this privacy policy.
The purpose of this privacy policy is to clearly inform you about what types of information we collect, why we collect it, how we store and process it, and what steps we take to protect your information. The privacy and security of your personal information is one of our highest priorities.
This policy applies to all bedbaj services, mobile interfaces, and related digital platforms. We may update this policy from time to time — when changes are made, the "Last Updated" date on this page will change. We encourage you to review this page regularly.
What Information We Collect
bedbaj collects the following types of information. Each category and the purpose of collection is described in detail below:
Registration Information
Information you provide when creating an account — full name, date of birth, email address, mobile number, and your chosen password. This information is required for account verification and secure login.
Financial Transaction Information
Payment information provided via bKash, Nagad, Rocket, or bank transfer during deposits and withdrawals. We do not store full account numbers — only the portion necessary for transaction verification is kept securely.
Device and Technical Information
Your device's IP address, browser type and version, operating system, screen resolution, and session duration. This information is used for security monitoring and platform improvement.
Gaming Activity Information
Your bets, game history, bonus usage, and time spent on the platform. This information is needed to ensure responsible gaming and to personalize your experience.
How We Use Your Information
bedbaj uses your information only for legitimate and specific purposes. We never sell your information or share it with unauthorized third parties. The purposes for which collected information is used are described below:
Account Management and Verification
Your information is used to properly create, manage, and secure your account. As part of the identity verification (KYC) process, age confirmation and account ownership verification are carried out. This helps ensure the service is available only to those aged 21 and above.
Financial Transaction Processing
Payment information is used to process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. Every transaction with a minimum deposit or withdrawal of ৳500 is securely verified.
Security and Fraud Prevention
Technical information is analyzed to detect unusual account activity, block unauthorized login attempts, and prevent fraud and money laundering. This ensures the security of all users' accounts.
Customer Support
Relevant information is used to help our 24/7 live chat support team resolve issues related to your account quickly.
Responsible Gaming
Responsible gaming is ensured by monitoring your gaming habits. If excessive betting patterns are detected, we may take necessary steps, which are done for your protection.
Cookies and Tracking Technology
The bedbaj website uses cookies and similar tracking technologies to operate properly and to improve your browsing experience. Details about the different types of cookies are provided below:
4.1 Essential Cookies
These cookies are essential for the basic functionality of the website. They are used to maintain your login session, store security tokens, and ensure transaction continuity. Disabling these cookies will prevent the website from functioning properly.
4.2 Performance and Analytics Cookies
These cookies are used to understand which pages of the website are visited most, how loading times perform, and how users navigate. This information is completely anonymous and is used only for platform improvement.
4.3 Preference Cookies
These cookies are used to remember your language preference, display settings, and other personalized preferences, so you do not have to change settings again on each visit.
It is possible to disable cookies by changing your browser settings, but this may affect some functionality of the website.
Sharing Information with Third Parties
bedbaj never sells your personal information for commercial purposes. However, in certain specific cases, limited information may be shared with trusted partners to provide services:
- Payment Processors: Information necessary to complete transactions via bKash, Nagad, Rocket, and bank transfer is shared with the relevant payment provider. This is limited strictly to verification of specific transactions.
- Game Software Providers: Authorized game providers such as Pragmatic Play, PG Soft, JILI, Spribe, and Evolution Gaming may receive session information necessary for game operation.
- Regulatory Authorities: Necessary information may be provided in response to legal obligations or valid requests from competent authorities.
- Technology and Security Services: Authorized partners providing fraud detection, cybersecurity, and server services may access limited technical information under confidentiality agreements.
In all of the above cases, information sharing is conducted under strict confidentiality agreements and is used only for the specified purpose.
Data Protection Measures
bedbaj follows industry-standard security practices to keep your personal information safe. Our privacy protection framework is divided into the following layers:
SSL Encryption
All data transmissions are secured by SSL/TLS encryption technology, making it practically impossible for third parties to intercept information.
Two-Factor Authentication
Two-factor authentication (2FA) is available to strengthen account security and prevent unauthorized access.
Encrypted Storage
Sensitive data — particularly passwords and financial information — is stored in encrypted form using strong encryption algorithms.
Even so, no method of transmitting or storing data over the internet can be claimed to be 100% secure. If you suspect a security breach, please contact [email protected] immediately or speak with us via live chat.
Data Retention Period
bedbaj retains your information only for as long as necessary to fulfill the purpose for which it was collected or as required to meet legal obligations.
Active Accounts
All account information, gaming history, and transaction records are retained while your account remains active. This information is necessary for providing customer support and resolving disputes.
Closed or Inactive Accounts
Even after an account is closed, certain information may be retained for a defined period for legal, financial regulatory, and fraud prevention reasons. Once the specified period has passed, the information is securely deleted or anonymized.
Your Rights
You have the following rights regarding your personal information. Contact us to exercise these rights:
Right to Access
You have the right to know what information we hold about you. Upon request, we will provide a copy of the information stored in your profile.
Right to Correction
You have the right to request correction of any inaccurate information. Some information can be updated directly from your account settings; otherwise, please contact our support team.
Right to Deletion
In certain circumstances you have the right to request deletion of your information. However, we may be required to retain some information for a defined period to meet legal obligations or protect legitimate interests.
Right to Restrict Processing
In some cases you have the right to request that processing of your information be restricted. In such cases we will retain the information but will not actively process it.
To exercise any of the above rights, please email [email protected] or contact our 24/7 live chat service. We will aim to respond to your request within a reasonable time.
Protection of Minors
bedbaj strictly does not allow any person under the age of 21 to create an account or use the platform. We strictly follow the policy of "for those aged 21 and above only".
Age verification at registration is mandatory and we do not knowingly collect information from minors. If we become aware that information from a minor has been collected accidentally, we will take immediate steps to delete that information and close the associated account.
If you believe a minor is using bedbaj, please let us know at [email protected] or through live chat.
Policy Changes and Updates
bedbaj may update this privacy policy from time to time. The policy may be revised in response to changes in the service, new legal obligations, or technological developments.
For important changes, we will notify you by email or through a notice when you log in to the platform. Continued use of the platform after changes are made will be considered your agreement to the updated policy.
The "Last Updated" date at the top of this page always indicates the current version of the policy. We encourage you to read this page regularly to stay informed about how your information is used.
Contact and Complaints
If you have any questions, comments, or complaints about this privacy policy, please contact us. Our team is ready to provide support in Bengali 24/7.
Email:
[email protected]
Live Chat:
Chat with us in Bengali 24/7 from any page on the website via live chat.
Response Time:
Instant on live chat; within a reasonable time by email.
For more information, visit our FAQ page, Terms and Conditions, and Responsible Gaming page.